What are your payment options?
We accept the following credit cards: MasterCard, Visa, American Express and Discover.
How much cost your house cleaning services?
Once we receive your request, we will get back to you with a quote based on a personalized cleaning program for your specific needs. Is going to be a fixed price based on your program. Extra services like cleaning outside windows or organizing closets and garages will be additional fee.
How long should I expect my house cleaning service to take?
We do not have a specific time because it varies from house to house and sometimes we need to stay a little longer to get it all done right. For an average family home it can take anywhere between 1 to 3 hours.
What is your cancellation policy?
Our goal is to be helpful and flexible to your needs. But we have some rules. These rules are designed to promote a reliable and consistent experience for customers like you and the cleaning professionals. Cancellations must be submitted with at least 48 hours in advance.
Are your employees screened with background checks?
Yes! All of our employees are screened with background checks, personal reference checks, uniformed with identification, insured and bonded before they enter your business or home.
Can the you do my laundry?
If you would like the us to help with your laundry, please make sure to mention this in your priorities list so we can set aside enough time to clean your home and still have time for laundry. Laundry, oven and refrigerator cleaning as well as outside windows and outside areas are extra fee. Please let us know beforehand.
Do I have to sign a contract for your residential cleaning service?
You do not have to sign a long-term contract to use our recurring cleaning services. You can make changes to the service or cancel it anytime.
What about tipping the cleaners?
Our cleaners are allowed to accept tips. We thank you in advance for your generosity!
Should I expect the same cleaner for recurring service?
For recurring cleaning services we try our best to keep the same cleaner you are used to.